Legislative Update of the System
Our services do not end with the implementation of the system. After putting the system into a routine operation, we conclude the service contract which defines all discretions and duties of particular sides for subsequent periods and conditions under which a client would be provided other services together with utilization of the system.
The service contract thus guarantees the customer long-time, factual and price stability of our services. It is absolutely necessary especially for wages processing in the atmosphere of continually changing legislation on tax and labour-law. is absolutely necessary especially for wages processing in the atmosphere of continually changing legislation on tax and labour-law.
The contract solves the following items:
- provision of legislation update of the system
The contract ensures all automatic functions of the system work in accordance with actually valid legislation correctly and in time. - provision of functional upgrade of the system
The contract ensures the customer permanently works with the latest version of the system so he will also, within the bounds of annual service charge, receive entire functional improvement of the system bringing support to both new trends in personnel processing and a better comfort and processing productivity. - unlimited access to the hot-line and the help-desk of the company
Free of charge within the bounds of annual service charge. - paid adjustments of the system realized on a customer's order
All paid adjustments which a customer requires are evaluated in projection hours of designers and programmers. The contract defines these charges and guarantees their price stability for coming years. - a full system guarantee in duration of the service contract
Not only free remedy of any problems but also, if necessary, free visit of our serviceman are parts of the guarantee. In a case of any claim our company covers transportation of our servicemen to a customer, too.